Personal data

Personal data protection policy – ​​MAISON JOLIETTE


MAISON JOLIETTE is concerned about the protection of your personal data.

This is why it undertakes to process your personal data in a secure manner and in accordance with the General Data Protection Regulations (GDPR) and with all applicable French regulations in this area, in particular the law relating to computing, files and modified freedoms (LIL).

This document is intended to present to you the processing that MAISON JOLIETTE carries out on your personal data.


Who is responsible for processing my Data?

  • EURL MAISON JOLIETTE (hereinafter "MAISON JOLIETTE") acts as data controller

One-person company with limited liability registered with the RCS of Angers under number 922 057 401, with a share capital of 5000 euros.

Postal address 10 rue de Verdun, Brissac-Quincé, 49320 BRISSAC-LOIRE-AUBANCE


  • Referring to the protection of your Data:

You can contact the person responsible for the protection of your personal data at any time by sending an email to or by post to the address given above.

He will respond to you as soon as possible and within a maximum period of 30 days from the date of receipt of your request or, where applicable, from the date of receipt of proof of your identity.


What personal data are concerned by the different processing operations?

Only the personal data necessary for the purposes of the processing concerned are processed.

Some of this data is collected directly from you, others automatically.


Data collected directly from you

Consent to the processing of your personal data is collected directly and explicitly from you. You can at any time exercise your rights as described in article 8 below.

In the event that your data is collected through a form, you will be informed of the mandatory or optional nature of the information next to the fields concerned via an asterisk.

Person concerned by the processing

Data likely to be collected

Consumer or non-professional client

  • your identity: surname, first name
  • your contact details: email address, postal address, telephone number
  • billing data: payment history, transaction data, invoices
  • Data related to the order: information related to after-sales service, delivery incidents, complaints
  • commercial data: data necessary for carrying out loyalty, prospecting, satisfaction surveys, statistics and promotion, promotional operations
  • online reviews

Internet user/user of the site

The data that you enter in the field provided for this purpose, in particular:

  • last name First Name
  • mail address
  • message content

Partners / Suppliers / Customers

Data of employees, contacts of MAISON JOLIETTE

  • last name First Name,
  • email address, phone number,
  • position in the company,
  • image if consent


Data Collected Automatically

MAISON JOLIETTE may automatically collect personal data relating to your connection when you use the Site:

  • Connection traces (login, IP address, date and time)
  • Navigation data on the website (travel on the website)


Data collected indirectly

Certain data may be collected indirectly by MAISON JOLIETTE, in particular certain data present on social networks, or obtained from MAISON JOLIETTE's subcontractors.


Who has access to my data?

Your data is intended for:

  • to MAISON JOLIETTE and its staff;
  • to MAISON JOLIETTE subcontractors

Subcontractors can provide:

  • Sending newsletters: Mailjet
  • Managing forms and reviews:
  • Website hosting: Shopify
  • The bank offering the secure online payment solution: Shopify Payment.


MAISON JOLIETTE requires its subcontractors and staff to pay particular attention to the confidentiality and security of your personal data.


Why are my personal data processed?

MAISON JOLIETTE mainly collects, records, organizes, structures, stores, uses and distributes your Data.

You will find below the table of purposes and legal bases authorizing MAISON JOLIETTE to process your personal data in this way. The purposes described below may evolve while remaining consistent with the initial purposes.





Taking your order into account, monitoring payments, monitoring orders and deliveries, after-sales service.

Contract (general conditions of sale)


  • Preamble

When you pay on the site, your payments are secure. MAISON JOLIETTE does not collect your payment data but only a payment identifier and part of your bank card digits to allow you to recognize the card that was used for the last payment. All of your bank details are collected only by our PCI-DSS certified payment service provider (banking security standard) which guarantees payment security.

N / A

  • Payment on purchase

When you pay for an order, the data relating to the card used for payment is kept for the time necessary for the transaction and then for a period of 15 months from the payment in order to guarantee proof of the transaction.

Contract (general conditions of sale)

  • Payment as part of a subscription

If you have subscribed to a subscription service, the card used for payment at the time of subscription is registered for the purposes of payment of the installments of your subscription in tacit renewal.

Legitimate interest

Optimize your NAVIGATION on the Site


Respond to your requests for INFORMATION, in particular via the contact form

– for Customers in execution of a contract

– for prospects: consent

PROMOTE and promote the activities of MAISON JOLIETTE : organize events, organize customer prospecting, send you information/news/newsletters/monthly letters on MAISON JOLIETTE events and new products, etc.


Respond to your requests based on the exercise of YOUR RIGHTS (article 8 below)

Legal obligation (Chapter III of the GDPR “Rights of the data subject”)

Fight against FRAUD and secure the Site

Legitimate interest

Customer knowledge and statistical analyzes

Legitimate interest

Advertising targeting: we may communicate some of your non-identifying data in order to contact you and send you personalized advertisements on social networks, in particular Facebook.

Legitimate interest

External communication and the animation of our networks via the publication of photos that you provide to us.

express consent of the persons appearing in the photo and of the persons declaring that they hold parental authority, where applicable.


How long are my Data kept?

We keep your Data for as long as we are required to do so under the laws in force and for the purposes defined above.

You will find below the retention periods for your Data.



The duration of the conversation


Product order management

The entire duration of the contractual relationship and the 5 years following the last activity recorded.

Use of the customer account

The entire duration of the contractual relationship and the 5 years following the last activity recorded.

Bank details following a one-time payment

14 months (taking into account article L133-24 CMF)

Bank details as part of a subscription

Contract length

Bank details to facilitate subsequent purchases

Until the withdrawal of consent or the validity period of the bank card


Prospect data

3 years from the end of the commercial relationship or the last contact


Cookies – IP address, date, time and duration of each connection or information enabling the recipient of a communication to be identified.

13 months from collection


When you have terminated the use of our services, we may store your Data in an aggregated or anonymized format.

In addition, notwithstanding the foregoing durations, we may also retain your Data as reasonably necessary to comply with our legal obligations, to enable us to resolve and litigate disputes, and to enforce our agreements.

Data security and storage

MAISON JOLIETTE undertakes to ensure the security and confidentiality of your Data in accordance with the rules of the art, i.e. by requiring an adequate level of protection as recommended by the CNIL.

MAISON JOLIETTE regularly tests its internal procedures in the event of a technical or physical incident in order to guarantee and maintain a level of responsiveness and optimum efficiency.

However, given the structure of the Internet and the networks, MAISON JOLIETTE cannot commit to a performance security obligation. In the event of detection of a security breach likely to create a high risk for your rights and freedoms, MAISON JOLIETTE undertakes to inform you as soon as possible and to take, as far as possible, the best means to neutralize the intrusion and minimize its impact.

MAISON JOLIETTE regularly saves your Data in order to limit the impact of a security breach.


What are your rights and how to exercise them?

You have the right to access the Data we hold about you and correct, update, rectify, delete, erase or otherwise modify your Data as soon as they are inaccurate, or have been processed in violation of the regulations in force. in terms of data protection.

You can also object to the processing(s) or exercise your right to portability.

To exercise your rights, you can send an e-mail to the data protection officer whose contact details appear in article 2 above.

In this context, you will accompany your request with the elements necessary for your identification (surname, first name, e-mail) as well as any other information necessary to confirm your identity. In case of doubt, MAISON JOLIETTE may ask you for a copy of your identity card in accordance with the provisions of the applicable regulations.

MAISON JOLIETTE undertakes to consider the exercise of your rights as soon as possible except in the case where the law or a legitimate reason requires it to keep some of your Data.

MAISON JOLIETTE reserves the right to invoice the actual costs related to your request within the limits set by the CNIL.

In the event of an unsatisfactory response, you can lodge a complaint with the National Commission for Computing and Liberties (CNIL): or by post at the address: Commission National Computing and Liberties (CNIL) – 3 place de Fontenoy, TSA 80715 – 75334 PARIS CEDEX 07.

For more information on personal data, you can go to the CNIL website:


Modification of the privacy policy

MAISON JOLIETTE reserves the right to modify this document, in particular to comply with the legal and regulatory provisions applicable in this matter. MAISON JOLIETTE will update it on the Site as soon as it comes into force.

MAISON JOLIETTE will use commercially reasonable efforts to generally inform all users of its website of substantial changes to this privacy policy, in particular by means of a notice on its Site.

However, you should review this policy regularly. For your convenience, we will update the “Last Updated” date at the top of this document, which reflects the effective date of our Privacy Policy.

Continued access to or use of our services after the update date constitutes acceptance on your part.


Updates on 06/01/2023